Thinking like a Leader: The TILL System
The system of leadership communication introduced in this course is designed to increase your ability to influence people. This system, called TILL, was introduced in the book, Thinking & Interacting Like a Leader. In essence, the system focuses on interpersonal communication skills. However, it addresses any situation in which a manager delivers a message to organization members, whether that message is delivered face-to-face, in writing or electronically.
What you will learn:
- Think like a leader by following a three-step process
- Assess the underlying organizational purpose and the manager’s actions in the situation
- Predict how the manager’s actions will affect the member’s ego and autonomy needs
- Determine how much relative weight to give tasks versus people
Related courses:
Who should attend: Electrical engineer, Systems engineer, Hardware engineer, Design engineer, Product engineer, Communication engineer
Instructor
Kim Sydow-Campbell
Dr. Kim Sydow-Campbell is professor of management communication in the marketing and management department at The University of Alabama's Culverhouse College of Commerce. Her specialty areas include: Health Literacy, Leadership Communication, Qualitative Research Methods, Scholarly Publishing, and Technical Communication. Dr. Campbell received her B.A. and Ph.D. from Louisiana State University. She has authored three books and has served as editor-in-chief of the IEEE Transactions on Professional Communication and was awarded the Emily K. Schlesinger Award for Distinguished Service from IEEE.
Publication Year: 2010
ISBN: 978-1-4244-6179-0